01.13.2024 【Notice】About Spam Emails to Customers Making Reservations through online travel agents

 Dear Guests

Thank you for your continued patronage of Villa Fontaine Grand Haneda Airport.

We have confirmed that some customers who have made reservations through online travel agents have been receiving spam e-mails from online travel agents with the following contents.

“親愛なる 〇〇 様

申し訳ございませんが、お支払い方法の確認中にエラーが発生したため...”

Or

“Dear 〇〇

We are sorry to inform you that an error occurred while checking your payment method...”

The above content will prompt you to click on the URL and enter your personal information, but there is no need to respond.

If you have received the e-mail, please ignore it.

We have already contacted the relevant online travel agents and are investigating the cause.

We apologize for any inconvenience and concern this may cause to customers who have made reservations.