NEWS / Villa Fontaine Tokyo-Hatchobori
12/02/2024 [Important] Notice of change of accommodation reservation system
Thank you for using Villa Fontaine, Village, and inumo shibakoen.
To further improve customer convenience, we will be changing our accommodation reservation system from December 2 (Mon.) 2024, 4PM.
*Except for the overseas websites for Villa Fontaine Premier/Grand Haneda Airport.
<To guests who have made hotel reservations>
Guests who have made reservations under the previous reservation system
(with reservation numbers starting with “0”) can still stay with their reservations as is, as their hotel reservations are still valid.
Guests who wish to confirm or cancel their reservations should read this notice until the end, as there are important points they need to confirm.
■Reservations with reservation numbers beginning with "0" (under the old reservation system)
If you wish to confirm or cancel a reservation from the old system, please see below.
For reservation numbers starting with "0", go here
■Reservations with reservation numbers beginning with "T" (under the new reservation system)
If you wish to confirm or change a reservation from the new system, please see below.
For reservation numbers starting with "T", go here.
Please contact us at the following number if you have any other questions.
For guests who have made their reseravtions from the official website
[General Reservation Center](+81)3-6302-0508
(Reception hours: all day 9:00 - 20:00)
If you wish to make an inquiry outside of reception hours or cannot find your reservation, please contact the hotel you made your reservation at directly
if you have any questions.
The change to this new system may inconvenience our guests,
but we are striving to make the reservation system more convenient for you.
We thank you for your understanding and cooperation.
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